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I posted my latest article Employee's Manual of Communication in kidoos articles section. Please read and tell me suggestions.

You can read the article with URL: http://kidoos.net/content/EmployeeCommunicationManual.aspx

I will be adding more points later.

I liked the second point for email..Just one more point too.. If you are using oulook for email management then you can set a rule to delay outgoing messages by few minutes. Just to double check that you have not missed anything.

http://www.crankup.net/delay-sending-of-messages-in-outlook

It has saved me many times.

Yes it is correct. In our busy schedules, there are situations we might forgot some points or will put unwanted people in the the recevers list which can make trouble.

I will add this point with your name.

Get me more DOs and DONTs if you have.

I had a training recently .. some points

1. Dear Shoban, is old style ... use Dear Shoban :

2. Avoid abbreviations like PFA, FYI etc

3. Avoid one liner emails.